PRIVACY POLICY

Last updated: October 28, 2025

This Privacy Policy explains how Glam Beauty Salon & Academy (“we”, “us”, “our”) collects, uses, discloses, and safeguards your information when you visit https://glambeautysalon.in, contact us by phone/WhatsApp, or visit our salon and academy premises. We are committed to protecting your privacy and handling your data in compliance with applicable laws including India’s Digital Personal Data Protection Act, 2023 (DPDP Act).

1) Information We Collect

• Contact details: name, phone, email, WhatsApp chat content you send us.
• Booking details: preferred services, dates, notes you provide.
• Payment info: If you pay at the salon or via third-party gateways, the processor may collect billing data. We do not store full card details on our servers.
• Technical data: IP address, device/browser info, pages viewed, referring URLs (via cookies/analytics—see below).
• UGC/Media (optional): with your consent, photos/videos for portfolio or social media.

2) How We Use Your Information

• To respond to enquiries, process bookings, and deliver salon/academy services.
• To send appointment reminders, updates, invoices, and important notices.
• To improve our website, services, safety and hygiene practices.
• Marketing (offers, new courses) only with your consent; you can opt out anytime.
• Legal/compliance purposes and to prevent fraud or abuse.

3) Legal Bases (DPDP Act)

We process personal data based on your consent, for performance of a service/contract, and for legitimate uses such as security and service improvement as allowed by law.

4) Cookies & Analytics

We may use cookies and similar technologies to operate and enhance the site and measure traffic.

• Essential cookies: site security, session management.
• Analytics cookies (e.g., Google Analytics): aggregated usage statistics. You can disable cookies in your browser or use tools like GA Opt-out.
• Marketing pixels (if enabled): used only with consent; you can withdraw at any time.

5) WhatsApp, Calls & Forms

When you click our WhatsApp link or call our numbers, your message/call metadata is handled by those providers under their policies. Information you submit via contact/booking forms is used to answer queries and confirm appointments.

6) Payment Processing

If you pay via a third-party gateway or UPI app, your payment data is processed directly by that provider under its own privacy policy. We store only minimal records (e.g., transaction ID, amount) required for accounting and service fulfilment.

7) Sharing & Disclosure

• Service providers: hosting, analytics, booking, email/SMS—bound by confidentiality.
• Legal: if required by law, regulation, or to protect rights/safety.
• No sale of personal data.

8) Data Retention

We keep personal data only as long as necessary for the purposes above, and as required by law (e.g., tax records), after which it is securely deleted or anonymized.

9) Your Rights

Subject to law, you may request to access, correct, update, or delete your personal data, or withdraw consent for marketing.

To exercise rights, write to contact@glambeautysalon.in. We may need to verify your identity before actioning a request.

10) Children’s Privacy

Our services are intended for individuals aged 18+. For minors enrolling in academy programs, a parent/guardian must provide consent.

11) Security

We employ reasonable technical and organizational measures to protect personal data. No method of transmission or storage is 100% secure; risks remain on the internet.

12) Third-Party Links

Our website may link to third-party sites (e.g., Instagram, YouTube, Google Maps). We are not responsible for their content or privacy practices.

13) International Transfers

Some processors (e.g., global CDNs/analytics) may store data outside India. We take steps to ensure appropriate protections are in place.

14) Changes to This Policy

We may update this policy periodically. The “Last updated” date above reflects the latest version. Continued use of the site after changes means you accept the updated policy.

15) Contact Us

Glam Beauty Salon & Academy
Plot No.25B, First Floor, Opp. Ratnadeep Supermarket,
Satyanarayana Colony, Nagaram, Hyderabad, TG – 500083
Phone: +91 9000806667 / 040 3572 4944
Email: contact@glambeautysalon.in
Website: https://glambeautysalon.in

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By using our site and services, you agree to this Privacy Policy and our Terms of Use. If you do not agree, please discontinue use of the site.